We guarantee your GLOgames product to be first quality and free of any misprints or material defects.  

When you receive your GLOSgames board please look over the patterns and material to make sure your board looks as awesome as can be, and all is good and right and no mistakes were made.  You have seven (7) days from the time you receive your shipment to inspect your board and make sure it is defect free. 

GLOSgames can accept returns for the following problems:

MISPRINTS:  If any of our machines should kick out a pattern that has printing flaws, and that machine is crafty enough to sneak that defective print past our quality control inspection teams' masterful eagle eyes, and a flawed printed GLOSgames game board should actually ship out and arrive at YOUR house, well, it is all too horrible to imagine, but it could happen.  We're crisis ready.

WRONG ORDER: Oh the Humanity! While all the staff at GLOSgames are gifted with awesome superpowers, it is within the realm of possibility we might, could, maybe ship the wrong order to you.  How dreadfully embarrassing! 

If either of the misfortunes listed above are in your stars, fear not -we will be happy to accept your return and replenish your world with a perfect  GLOSgames board.  Email us at questions@glosgames.com or call customer support at 888-608-0303 and alert us to your plight right away.  As long as you ship the problem back to us within seven (7) days of receiving it, we will send you your correct order/replacements as soon as the return arrives back to us.

BE TOLD! GLOSgames returns must come back to us intact, unused, just as pristine as they left our printing press with contact from you, whether by phone or email or a written note letting us know what is wrong with the board!  That way we can identify the mistake in the order (printing defect, invoicing issues or whatever we did wrong) and correct the problem.  Contact Us:

GLOSgames
2400 East Truman Road
Kansas City, MO 64127

Customer Service:  888-608-0303